Privacy Policy & Terms of Use

Last updated: 08/07/2025

We understand that you value your privacy, and we take that responsibility seriously. This Privacy Policy explains how Envoi Services LLC collects, uses, and protects your personal data, as well as your associated rights. We may update this policy periodically to reflect changes in our data practices or legal requirements.

Privacy Policy

Data Protection Officer

Envoi Services LLC is headquartered at:
310 Washington Blvd, Los Angeles, CA 90292, USA

For any questions or privacy-related concerns, please contact:
Alex Corry
Envoi Services LLC
310 Washington Blvd, Los Angeles, CA 90292
hello@aretealpha.com

How We Collect and Use Your Personal Information

We collect limited personal information, typically restricted to:

Name
Job title
Employer name
Work address
Work email
Phone number

This data is used to deliver and improve our services. We do not sell your personal data. We may share it only with trusted third parties necessary to deliver our services.

We may also receive information from third-party platforms such as LinkedIn, generally limited to publicly available professional details.

Use of the Envoi Services Website

Our website automatically collects technical information such as:

IP address
Approximate location
Browser type and operating system
Page visits and user behaviour

We use this data to improve performance, diagnose issues, and better understand user needs. This processing is based on our legitimate interest in providing high-quality digital experiences.

Cookies and Tracking Technologies

We do not currently use cookies or similar tracking technologies on our website.

Some third-party services we integrate (e.g. LinkedIn, YouTube) may use their own cookies when you interact with their content. Please review their privacy policies separately.

Use of Envoi Services’ Services

When you use our services, we may collect service-related data such as:

Meeting metadata
Transcripts
Audio or video recordings

This data is used only to deliver and improve our services. It is not shared with third parties beyond those required for secure processing.

Sharing Information with Third Parties

Your personal information may be stored on secure third-party servers located in the United States. These providers only access your data as needed to perform services on our behalf.

We may disclose your data if:

You consent or request it
Required by law or legal process
Necessary to protect rights, property, or safety
Shared with vendors, agents, or service providers
Required in emergencies or to validate legal authority

We may also share aggregated, anonymized data for analytics or reporting purposes.

Data Shared with AI Models

We use OpenAI’s API to power some AI-driven features. The only data shared is the input you provide directly when using those features.

OpenAI does not use this data to train its models, and we require all AI providers to meet strict privacy and security standards.

To learn more, visit OpenAI’s privacy policy at openai.com/privacy

Transferring Personal Data to the U.S.

By using our services, you agree that your data may be processed in the United States.

The U.S. is not considered to have “adequate” protections under the GDPR, but we rely on:

Standard contractual clauses
Your consent
Shared with vendors, agents, or service providers

We maintain strong safeguards and enter into data processing agreements where appropriate. To date, we have received no government requests for user data.

Data Subject Rights

If you are covered by the GDPR or similar laws, you may have the right to:

Be informed
Access your data
Correct or update your data
Delete your data
Restrict or object to processing
Request data portability
Object to automated decision-making

To exercise these rights, contact us at hello@aretealpha.com.

We will respond within a reasonable timeframe. You also have the right to lodge a complaint with your local data protection authority.

Security of Your Information

We use appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, misuse, or disclosure.

Data Storage and Retention

We retain data only as long as necessary for business or legal purposes:

Service data: kept for the duration of your relationship and a reasonable period after
Prospect data: retained as long as it has business value
Audio/video recordings: deleted 7 days after capture
Meeting metadata (e.g. transcripts): deleted 42 days after capture
Early deletion requests: audio/video deleted immediately, metadata deleted within 35 days

Data Collected Through Google APIs

Our use of Google APIs complies with the Google API Services User Data Policy, including Limited Use requirements.

Children’s Data

Our services are not intended for children under 13. We do not knowingly collect data from children. If you believe we have collected such data, please contact us immediately.

Questions, Concerns, or Complaints

If you have any questions or would like to exercise your privacy rights, please contact:
Alex Corry
Envoi Services LLC
310 Washington Blvd, Los Angeles, CA 90292
hello@aretealpha.com